Operations Specialist

Royal Palms Professional Building STE 103

Description:

qSpark USVI is looking for a capable, highly technical and communicative Operations Specialist for its ST Thomas Operations team.

The team is responsible for overseeing, maintaining and monitoring the live trading infrastructure of the company, including both technical and trading-related elements. It is an exciting position that combines technical hands-on work on our servers with an understanding of stock trading (no prior knowledge in the field is required).

Responsibilities include:

  • Monitoring trading activities in real-time, detecting anomalies and problems.
  • Supporting traders and other partners.
  • Troubleshooting technical issues on remote servers.
  • Representing end users in defining and testing new features.
  • Making technical and business-side decisions in critical real-time operations.

Requirements:

  • Experience in tech support or customer service with highly technical orientation.
  • Strong technical skills and ability to learn quickly.
  • Experience with administering or handling Linux/Unix servers.
  • Good communication skills.
  • Be a team player!

Preferred:

  • Experience with administering or handling Linux/Unix servers.
  • Basic understanding of networking and IT concepts such as routing, subnetting, etc.
  • Ability to automate tasks using scripts, e.g. in Python or a different language.